01
Stabilise
Assessment, safety planning, baseline resilience score and first 1:1 coaching.
Resili Programme
Personal resilience for people with chaotic lives.
Resili is a six-month, non-Housing-Benefit-eligible pathway for people whose lives are complex and shaped by trauma. It benchmarks, tracks and actively improves personal resilience alongside tenancy and wellbeing outcomes.
Programme principles.
The core difference is measurable resilience. Not a motivational poster. Not a leaflet. A structured pathway that teaches coping strategies, emotional regulation and adaptive routines.
- Trauma-informed practice
- Personal resilience as a primary outcome
- Person-centred and strengths-based planning
- Low-demand engagement
- Harm reduction and safety planning
- Consistent keyworker model
- Cultural competence and inclusion
- Cultural competence and inclusion
Six-month structure
A clear pathway, not a wall of text.
The programme is easier to understand as a journey: first stabilise, then build routines, strengthen wellbeing, develop skills, reconnect with community and prepare for progression.
02
Foundations
Life skills, budgeting, tenancy confidence and a co-produced progression plan.
03
Wellbeing
Emotional regulation, sleep, health routines and practical resilience habits.
04
Skills
Strengths mapping, short training modules, coping tools and employability steps.
05
Connection
Peer mentoring, community links and relational resilience in real-world settings.
06
Progression
Independence planning, relapse prevention, final assessment, badge and credits.
What happens throughout the pathway?
Each tenant has a named keyworker, a personalised resilience plan and practical actions recorded against agreed goals.
- Weekly 1:1 resilience coaching
- Monthly group workshops
- Fortnightly peer mentor check-ins
- Rapid response for crisis moments and safeguarding alerts
Why it matters to commissioners.
Resili gives a measurable route from instability to safer routines, stronger tenancy sustainment and reduced demand on crisis pathways.
- Clear outcome data
- Benchmarking across cohorts
- Anonymised case studies
- Evidence for repeatable commissioning
Measurement
Benchmarking and reporting that commissioners can use.
Resili gives commissioners trend data, anonymised outcomes and practical evidence of change.
0baseline
3month review
6month completion
12month follow-up
KPIdashboard
What we measure
Resilience score, tenancy sustainment, crisis incidents, wellbeing change, progression outcomes and engagement rates.
How we measure
Validated resilience assessment, digital surveys, keyworker ratings, structured case notes, service-use data and case studies.
How we report
Monthly KPI dashboards, quarterly outcome reports, trend lines and anonymised case studies showing practical change.